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Shipping

Shipping and handling fee 

For Miso orders during the warm season, we strongly advise using Australia Post EXPRESS POST for all orders except for LOCAL regions (please see below).
Our miso keeps fermenting in the package and may expand or leak when shipping period extends over a prolonged period under warm condition. 

EXPRESS (Australia Post)
Up to 480g - $11.00 
Up to 960g - $15.00
Up to 2.8kg - $17.00  
UP to 4.6kg - $25.00  

STANDARD (Australia Post / Fastway – depending on delivery region)
*Not suitable for any order which includes Miso until April
Up to 480g - $9.00
Up to 960g - $11.00
Up to 2.8kg - $14.00  
UP to 4.6kg - $19.00

For the orders over 4.6kg, please place your order by order form.


LOCAL (Fastway)
Brisbane, Gold Coast, Toowoomba, Sunshine Coast and Byron Bay region (Delivery area in light green and brown area on map) 

Please check map if your delivery area is within the green and brown area. If you are outside the area and have chosen LOCAL, we may have to charge the difference and could cause delay in the shipping time.

GOLD COAST (brown area)

Up to 12kg - $7.00

OTHER LOCAL AREA (light green area) 
Up to 2.8kg - $8.00
2.8kg - 12kg - $12.00


For the orders over 12kg, please place your order by order form.

Delivery times & shipping conditions

Orders received between Wed & Sun – Dispatched on Tuesdays
Orders received between Mon & Tue – Dispatched on Thursdays

For urgent delivery, please inquire by email (order@riceculture.com.au), though we cannot guarantee we can accommodate your request.

When ordered item is out of stock, your order may be delayed for several days until we have all items to send at once (we will advise you of any delay).

We will send you a tracking number once the order is dispatched.